Customer Experience

The 10 best countries in Europe for an e-commerce start-up

Unlike many industries in the past year, e-commerce has thrived and revenue within the market is predicted to top £361,305 million in 2021. Across the continent, annual growth rates are expected to reach 5.2%, which ...

Personalising the customer experience important for insurers

Today’s insurance customers want a service which is convenient, quick and most importantly, personalised. It has long been a challenge for insurance companies to understand their customers on an individual level. But t...

Three out of four UAE small businesses optimistic about recovery, survey...

Three out of four small businesses in the UAE said they feel optimistic about business recovery in 2021, according to a new study by Visa, a world leader in digital payments. The majority of UAE merchants (82%) said...

Cynergy Bank implements nCino to provide agile customer experience

nCino, a pioneer in cloud banking and Digital Transformation solutions for the global financial services industry, has announced that specialist banking provider Cynergy Bank has adopted the nCino Bank...

CRM: Research shows small businesses lean into tech and customers during...

Many businesses will have felt the impact of the COVID-19 pandemic during the last year – whether through accelerated digitalisation efforts, budgetary pressures or rapid expansion. One element which has always been c...

CampfireSocial launches to engage trade verticals in a new way

CampfireSocial, a social network and e-commerce SaaS software designed to provide an organisation with a diversified revenue stream, increased year-round membership engagement and a new digital marketing vehicle for...

Browse our latest issue

Intelligent SME.tech

View Magazine Archive