Centralising systems to scale
For businesses to scale, they must apply innovative technological solutions. PURE the Winery did just that, using Oracle Netsuite to support its vision of creating a new category in the wine industry. Stuart Foster,...
Insights
How Augmented Reality enables business efficiencies and optimisation in the...
As the logistics sector strains under the pressure of increased supply chain demand and labour shortages, one solution is the adoption of digital tools. In this Q&A, Percy Stocker, EVP, AR, Americas, TeamViewer,...
AI technology – What can SMEs learn from large corporations?
AI is becoming increasingly accessible to larger enterprises and SMEs alike. Nigel Cannings, CTO of Intelligent Voice, tells us how SMEs can harness AI to help their businesses grow and what they can learn from...
AI is the power tool of CX
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed tha...
The optimal sales tech stack for SMEs
Customer experience is vital for ensuring successful sales. Shabri Lakhani, CEO of SalesWorks, talks to us about optimising sales technology for SMEs, such as having a strong CRM, contact database and automating p...
Are we really helping SMEs with more recovery loans?
Despite COVID-19 restrictions subsiding in the UK, many SMEs are living off an ever-increasing debt burden. Douglas Grant, CEO at Manx Financial Group, offers insight into this and how SMEs can remove themselves from...
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