Customer Experience

UK marketers throw their support behind the EU AI Act

Nearly three-quarters (72%) of UK marketers support the European Union’s new AI Act, saying it represents a significant step towards the responsible use of Artificial Intelligence. That’s according to new research from AI-...

Maxi-Lease uses Moneypenny to ensure they never miss an enquiry

Maxi-Lease Car & Van Leasing provides business and personal vehicle leasing options, as well as offering specialist insurance solutions. While looking to replace a member of the team responsible for front of house...

How challenger banks can become the future of financial services 

Jeremy Grinbaum, VP EMEA, Amplitude, dives into the importance of financial services embracing technological innovation and the future of challenger banks.  When it comes to innovation, the financial services ...

Storyblok’s CMS report finds 79% of companies are using AI-powered content t...

Storyblok, a content management system (CMS) category leader, has released The State of CMS 2024 report to show how companies manage content today and what their content plans are for the future. The report...

Five tips for small business owners to help grow their business online

Small businesses are embracing digitalisation and catering to their customer needs through a variety of online channels. With new technologies emerging, such as AI, there is no time like the present to help your small...

Generative AI’s impact on channel-less shopping experiences

When customers interact with a business, they don’t think about channels and how and where that interaction is happening – they just want a good, personalised experience. Which is why a channel-less approach to cus...

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