Customer Experience

How to become a digital challenger: Seven steps to success for SMBs

With 86% of SMBs stating they ‘strongly agree that technology is changing the industry’, Cisco has highlighted seven steps organisations can take to successfully manage their technology. Cisco has highlighted seven ste...

Watford to become the UK’s first WhatsApp High Street

WhatsApp and Watford Borough Council have announced their partnership initiative in support of the small business community: the UK’s first WhatsApp High Street. The initiative will help small businesses in Watford to pr...

Pipedrive among the first to join Samsung AppStack, a new cloud marketplace...

Pipedrive, a leading CRM for sales teams, announced that it is among the first apps featured on Samsung AppStack, a new easy-to-use and customisable platform for small and medium-sized companies looking to accelerate ...

Marketing platform Sendinblue raises US$160M in series B funding

Sendinblue, a leading all-in-one digital marketing platform headquartered in Paris, has raised US$160 million in a Series B funding, marking the highest fundraising round for any all-in-one marketing platform in the...

Opera extends offering to help SMEs in Nigeria

Opera Limited, one of the world’s major browser providers and a leader in AI-driven content delivery, is extending its offering to help small and medium enterprises (SMEs) in Nigeria to become easily discoverable o...

Facebook launches campaign to support SMBs in MENA region

Facebook has announced the launch of #LoveLocal – a new initiative to support local small and medium businesses (SMBs) in the Middle East and North Africa region which have been among the hardest hit during the C...

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