Customer Experience

Paper.id launches B2B Buy Now Pay Later to help Indonesian SMEs

Paper.id, one of Indonesia’s largest B2B invoicing start-ups with US$640 million in invoices processed since the start of the year, has announced the launch of Buy Now, Pay Later (BNPL) for small to...

Pipedrive introduces new value-based growth plans

Pipedrive has introduced new value-based growth plans, designed to meet the needs of SMBs in search of more personalised and customisable CRM solutions. The new plan offerings account for the size and complexity of...

New research finds online channel to be major growth driver

2Checkout, a leading all-in-one monetisation platform for global businesses, has released its State of B2B Digital Commerce survey findings. 2Checkout conducted a global study with over 1,000 companies to...

Businesses are losing 30% of international sales according to a new BlueSnap...

BlueSnap, a payment company helping businesses accept payments in over 200 geographies, has released its findings on the key challenges businesses face when it comes to cross-border payments. The survey...

NEON selects Aptum to enhance its retail and e-commerce platforms

Aptum, a global hybrid multi-cloud managed service provider, has announced it has partnered with NEON, a turnkey e-commerce platform and retail solutions provider, to transition its IT infrastructure to Microsoft Azure...

Just 9% of cynical Brits expect to be wowed by customer service

Freshworks, a leading software company empowering businesses to delight their customers and employees, has announced survey findings that reveal the complexity and contradiction of consumer expectations. With just 9%...

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