Customer Experience

Why a happy workforce is at the centre of a successful business

While small businesses owners clearly recognise the value of HR, it can also be a department which is complex and difficult to manage. Alan Price, CEO of BrightHR, tells Intelligent SME.tech about how BrightHR set out...

How intelligent automation can free marketing teams from tedious tasks

Daniel Pullen, Chief Automation Officer, CiGen, told us how automation affects modern marketing. Marketing teams leverage a wide range of technologies to deliver campaigns, products and services and understand...

‘Secure, seamless and convenient’: Amazon Payment Services’ business phi...

The shift to digital commerce has provided consumers with a greater array of services at their fingertips and customers now expect seamless, quality online shopping experiences. Peter George, Managing Director, Amazon...

Choosing the right B2B e-commerce model

B2B companies have had to adapt as customer behaviour has changed over the course of the pandemic. This can be a struggle. So, Nick Durrant, CEO, Blueglass Digital spoke to Intelligent CXO about how to find the...

Meta’s #LoveLocal campaign amplifies voices of SMBs in MENA region

Meta has teamed up with regional creative agency, TBWA\RAAD, for the second year, to launch #LoveLocal consumer campaign on Facebook and Instagram during the holiday season. Aiming to amplify the voice of local small...

Which technologies should SMEs be prioritising as they plan their strategies...

Gartner has announced the top strategic technology trends that organisations need to explore in 2022. Analysts presented their findings during Gartner IT Symposium/Xpo Americas. “With CEOs and boards striving t...

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