Customer Experience

Conversica unveils conversational ABM solution to deliver personalised...

Conversica, a leader in conversational AI solutions for enterprise revenue teams that help organisations attract, acquire and grow customers at scale, announced new conversational account-based marketing (ABM) cap...

American Express VP on jumpstarting Canadian businesses

Small businesses were hit heavily by the pandemic and the effects of this are still ongoing as the economy begins to recover. Over the years, American Express has supported SMEs by relaunching its successful ‘Shop S...

How Big Potato Games won big with consumer insights

Introducing insights into its business has opened up a world of opportunity for board game brand Big Potato Games. By working with Attest on a customer profiling project, the business has been able to better understand...

Becoming digital: Constructing a resilient company

Sharing his thoughts on how small businesses can achieve ever-evolving resiliency, Sage’s VP Small Segment, Michael Office outlines the importance of ultra-modern e-commerce for the sake of the UK’s economic sta...

Paper.id launches B2B Buy Now Pay Later to help Indonesian SMEs

Paper.id, one of Indonesia’s largest B2B invoicing start-ups with US$640 million in invoices processed since the start of the year, has announced the launch of Buy Now, Pay Later (BNPL) for small to...

Pipedrive introduces new value-based growth plans

Pipedrive has introduced new value-based growth plans, designed to meet the needs of SMBs in search of more personalised and customisable CRM solutions. The new plan offerings account for the size and complexity of...

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