The shift to digital commerce has provided consumers with a greater array of services at their fingertips and customers now expect seamless, quality online shopping experiences. Peter George, Managing Director, Amazon...
B2B companies have had to adapt as customer behaviour has changed over the course of the pandemic. This can be a struggle. So, Nick Durrant, CEO, Blueglass Digital spoke to Intelligent CXO about how to find the...
Meta has teamed up with regional creative agency, TBWA\RAAD, for the second year, to launch #LoveLocal consumer campaign on Facebook and Instagram during the holiday season. Aiming to amplify the voice of local small...
Gartner has announced the top strategic technology trends that organisations need to explore in 2022. Analysts presented their findings during Gartner IT Symposium/Xpo Americas. “With CEOs and boards striving t...
With the release of Apple’s new update, iOS15, marketer and consumer experience will change. Christopher Baldwin, VP Marketing at Insider, tells Intelligent SME.tech about what iOS15 means for users and v...
According to new research released by Zendesk in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in their customer experience (CX) over the past year are 10 times more l...
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