Customer Experience

Moving beyond privacy barriers 

AppsFlyer, a leading mobile attribution and marketing analytics company, has revealed its  2022 Mobile Marketing Trend predictions. From uncovering how privacy will impact campaign budgets to discovering new skills for...

How Evans Manufacturing lives up to its full potential with Freshsales

Following the implementation of Freshsales, Evans Manufacturing now has access to a holistic view of its customers as well as the ability to streamline sales processes and activities. Have you ever wondered where...

Mastercard aids merchants by giving consumers more payment choices 

Mastercard has expanded Mastercard Instalments, its unique and innovative  Buy Now, Pay Later (BNPL) programme that delivers greater choice at checkout, both in-store and online, in the United Arab Emirates (UAE) and Sau...

Sendlane creates comprehensive marketing automation suite 

Sendlane, a customer experience-focused marketing automation solution for e-commerce brands, has upgraded its suite of SMS/MMS campaign management tools. The new suite is tightly integrated with Sendlane’s platform a...

SMEs say a closer relationship with customers would boost their revenue by a...

Small and medium-sized businesses (SMEs) are struggling to build and maintain relationships with their customers, new research has revealed.      In the survey, 43% agreed that acquiring new customers is their number ...

90% of Brits will leave a brand they trusted after only two or three poor...

Emplifi, a leading unified customer experience platform, has released, 11 key things consumers expect from their brand experiences today, a new report which reveals that the majority (90%) of UK consumers will leave a...

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