Amplitude, a pioneer in digital optimisation, has announced the launch of Amplitude CDP, an insights-driven customer data platform (CDP). Unlike other CDPs that require connecting to third-party analytics solutions,...
Hey Karry is a Dubai-based technology start-up offering last-mile delivery services to small and medium enterprises (SMEs), enabling their Direct2Consumer channel. It has developed a user-centric, easy-to-use...
Customer contact centre operations are set to undergo transformation to improve customer experience (CX) delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senio...
Validity, a leading provider of data quality and email marketing success solutions, has introduced Everest Elements – an email success platform geared towards helping small and medium-sized businesses (SMBs) access t...
Singaporean small businesses that leverage technology are more likely to experience business growth, according to global professional accounting body, CPA Australia. Around one-third (36.4%)...
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed tha...
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