Customer Experience

How smaller brands can react to and pre-empt societal attitudes

Big brands have become interwoven in the fabric of our society. But it’s not only large enterprises which can make an impact. Smaller brands can often take a more riskier approach, with the ability to be more agile a...

Partnership to help merchants streamline shipping and warehouse operations

ShipStation, a leading cloud-based e-commerce shipping solution, has announced a partnership with PULPO, a leading provider of cloud-based warehouse management systems (WMS), to power merchants with the warehouse and...

Over half of Britons suspect their devices are spying on them

New research conducted by money saving app and retailer marketing platform, ZIPZERO, has revealed that a significant majority of the UK populace is concerned about the integrity of their privacy and personal data. It...

Disconnection between business decision-makers and those tasked with...

New research from HubSpot’s Behind the scenes: A Marketing, Sale and Customer Success pulse check survey indicates a disconnection between business decision-makers and those tasked with delivering customer success in a...

Sprout Social acquires Tagger Media

Sprout Social, an industry-leading provider of social media management software, announced the acquisition of Tagger Media, a leading influencer marketing and social intelligence platform. This acquisition will further...

Constant Contact research reveals small businesses which use AI are more...

Constant Contact, a small-business-focused digital marketing and automation platform that has helped millions of small businesses and nonprofits, released findings from its latest Small Business...

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