According to the 2024 Agility Index research study from Epicor and Nucleus Research,nearly half of surveyed companies across the make, move and sell industries cited concern over escalating costs as the foremost...
A new global survey has found that one in three SMEs believe AI has the potential to positively transform the workplace, while one in 10 believe it will be highly detrimental. The survey of 79,000 businesses across five...
The skills gap crisis has been described by the World Economic Forum as one of the biggest challenges of our time, costing roughly US$11.5 trillion in potential GDP growth over the next decade. The world’s largest c...
JumpCloud’s Q3 2024 SME IT Trends Report found that 64% of UK respondents agreed that AI threats are outpacing their ability to protect against them. This is a marked increase from the previous report. While 81% (vs. 7...
Entrepreneurs today understand the importance of marketing to stay competitive, build their brand and attract customers. However, in a recent survey, 73% of respondents said they are not confident that their...
Zendesk, which provides an AI solution for CX, launched its global venture fund to back AI-first companies focused on enhancing customer and employee experiences. Zendesk Ventures also announced new...
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