A global survey analysis of more than 25,000 consumers, business buyers and professionals found that customer expectations are growing amid the transition to all-digital experiences. And employees – who are...
Smartsheet, an enterprise platform for dynamic work, revealed 71% of technology decision makers are rethinking their longer-term strategic decisions around workforce technologies, according to a commissioned survey of...
ServiceNow and Qualtrics have announced a strategic partnership to help companies deliver next-generation employee experiences and customer service, leveraging the combined power of ServiceNow’s digital...
The onset of COVID-19 had organisations across the globe scrambling to find solutions to the sudden and widespread shift to remote work. More than a year later, it is clear that the pandemic has permanently influenced...
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