Areeb HR is a HR solutions provider based in Riyadh, KSA. It offers a wide range of services including contingent and permanent staffing, talent management, outsourcing and 360-degree HR solutions. As the demands for talent acquisition and management evolved, Areeb saw the need for a more advanced solution, which led to its partnership with Shaffra, a leading global DeepTech enterprise specialising in AI workforces and metaverse workplace solutions.
Areeb HR, derived from the Arabic word for brilliance and ingenuity, is a pioneering human resources solutions provider based in Riyadh, KSA. For years, Areeb has been at the forefront of technological innovation in HR, daring to embrace new technologies and set trends in the industry. The company’s strength lies in building strong human capital in Saudi Arabia, which is crucial for helping organisations thrive and stay competitive. Areeb is committed to aligning HR operations with organisational goals, offering a wide range of services including contingent and permanent staffing, talent management, outsourcing and 360-degree HR solutions that go beyond the basics, driving business growth and success.
Areeb’s visionary leadership has always been keen on adopting cutting-edge HR technologies, recognising their transformative potential. Equipped with state-of-the-art HR tools and certified professionals, Areeb is focused on maximising the potential of HR in the Kingdom, empowering both people and organisations. As the demands for talent acquisition and management evolved, Areeb saw the need for a more advanced solution, which led to its partnership with Shaffra, a leading global DeepTech enterprise specialising in AI workforces and metaverse workplace solutions. This collaboration reflects Areeb’s forward-thinking approach, ensuring it continues to push boundaries and lead the way in the HR industry.
The challenge: streamlining HR processes and enhancing talent management
Before partnering with Shaffra, Areeb HR faced several significant challenges that hindered its operational efficiency. The complexities of managing large volumes of data, ensuring compliance and delivering personalised experiences for both clients and candidates were becoming increasingly difficult to navigate. The traditional methods employed were no longer sufficient to meet these growing demands.
Areeb’s ability to efficiently match the right talent with the right roles was being tested, as was its productivity, as a part of its capacity was taken up by repetitive tasks, which were consuming valuable time and resources. The need for a seamless, efficient recruitment process, both for clients and candidates, became apparent. Areeb realised that to continue delivering high-quality services at scale, it required a solution that could adapt to its evolving needs.
The solution: integrating Shaffra’s AI-powered technologies
Recognising the challenges at hand, Areeb sought a solution that could provide automation, improve accuracy in candidate matching and enhance overall operational efficiency. As Artificial Intelligence continues to drive economic growth, projected to contribute US$320 billion to the region’s economy, the HR company realised the need to implement these advanced technologies to optimise its workflow. Shaffra’s reputation for delivering innovative, customisable workplace AI solutions made it the perfect partner. The DeepTech company’s ability to automate routine HR tasks, coupled with its advanced data analytics and AI-driven insights, provided Areeb with the tools needed to enhance its service delivery, reduce operational costs and improve accuracy in talent management.
One of the standout features that proved invaluable to Areeb was Shaffra’s AI Workforce Trainer, which enables companies to create AI personas that can act as customer service agents, HR assistants or data analysts. These AI characters can be equipped with detailed knowledge bases and programmed to handle tasks like recruiting, onboarding and psychometric testing with remarkable accuracy, reducing administrative overhead. They can even be given specific personality traits that shift their response and dialogue style.
The AI Workforce Trainer allowed Areeb to customise AI Employees to meet its specific operational needs, ensuring that the AI solutions seamlessly integrated with its existing systems. The AI Employees were designed to handle complex tasks across various platforms, resulting in a quantum leap in Areeb’s operational agility and service delivery and allowing the company to manage larger volumes of data and clients more efficiently.
The tools: AI Workforce Trainer, seamless integration and advanced analytics
Implementing Shaffra’s AI-powered solutions within Areeb HR was a meticulously planned process, designed to minimise disruptions and maximise efficiency. It began with a thorough assessment of Areeb’s existing workflows to identify areas where AI could be most effectively deployed. Shaffra’s AI Workforce Trainer was then used to customise the AI Employees, aligning them with Areeb’s unique operational requirements.
Integrating Shaffra’s solutions into Areeb’s HR systems was a pivotal move, ensuring that the transition was compatible with minimal disruption. To make this shift successful, Areeb invested in comprehensive training for its staff, ensuring they were fully equipped to collaborate effectively with the new AI-driven workflows. This collaborative effort between human and AI Employees has been instrumental in boosting Areeb’s overall productivity. The tailored AI workflows and characters were specifically designed to fulfil tasks that typically require human capital.
Shaffra’s advanced analytics tools provided Areeb with deep insights into its operations, enabling the company to monitor and optimise its performance continuously. These tools allowed Areeb to track productivity, employee engagement and workflow efficiency, ensuring that the AI solutions consistently delivered the desired outcomes. Shaffra’s AI has completely automated Areeb’s process of creating job descriptions and conducting the first level of interviews, allowing them to provide candidates to clients more efficiently.
The results: enhanced efficiency, accuracy and client satisfaction
Shaffra’s AI technologies significantly improved Areeb’s staffing and talent management by automating repetitive tasks, allowing the human workforce to focus on strategic initiatives and boosting overall productivity.
Areeb was able to scale its services without compromising quality. The AI-driven candidate matching system also improved the speed and accuracy of placements, leading to higher satisfaction rates among both clients and candidates.
Key performance indicators (KPIs) further highlighted the impact of Shaffra’s solutions on Areeb’s business. Since the integration, Areeb has observed a 30% reduction in time-to-hire, a 40% improvement in candidate matching accuracy and an 80% reduction in operational costs. Additionally, client satisfaction scores have seen a significant increase, reflecting the enhanced quality and efficiency of Areeb’s services.
The strategic impact: proactive client engagement and future innovations
The feedback from both Areeb’s internal team and its clients has been overwhelmingly positive. The internal team has appreciated the reduction in workload, allowing them to focus on more meaningful and strategic tasks. Clients have praised the improved speed and accuracy of Areeb’s services, thanks to the seamless experience provided by Shaffra’s AI solutions.
Shaffra’s technologies have also empowered the HR company to be more proactive in anticipating the needs of clients and jobseekers. The predictive analytics and insights provided by Shaffra’s AI solutions have enabled Areeb to stay ahead of industry trends, offering more personalised and timely services. This proactive approach has further strengthened Areeb’s market position and enhanced client and candidate satisfaction.
Looking ahead, Areeb is excited about the potential to further expand its collaboration with Shaffra. The company is exploring new AI-driven features and is particularly interested in integrating Shaffra’s solutions with emerging technologies like corporate metaverses with the interest to enhance its service offerings and position it at the forefront of innovation in the HR industry.
Goals for the future: continued growth and innovation
Areeb HR and Shaffra’s partnership has been transformative, marked by significant improvements in efficiency, accuracy and client satisfaction. By leveraging Shaffra’s AI-powered solutions, Areeb has successfully navigated the complexities of the modern HR landscape, positioning itself as a leader in the industry. As Areeb continues to innovate and expand its services, the company looks forward to deepening its collaboration with Shaffra, exploring new possibilities and shaping the future of HR solutions.
This successful collaboration showcases the power of AI and advanced technologies in revolutionising traditional business processes. Areeb is poised to continue its growth and success with Shaffra as a trusted partner, creating matches that unlock value in an ever-changing world of work.