BT Group recently announced that the date for the Public Switched Telephone Network (PSTN) switch-off has been pushed back to the January 31, 2027. This extended deadline aims to give more time for vulnerable consumers to migrate to VoIP landlines before their older networks become obsolete. Previously, BT had planned to shift customers by the end of 2025.
However, the telco-industry giant has now stated that the 2027 deadline will come ahead of a complete shutdown of analogue systems by the close of 2027. Whilst the shift promises faster services, managing customer migrations, including the necessary customer provisions, is critically important and is still required for thousands of consumers and businesses across the UK.
Andy Fung, Solutions Architect at Espria, believes that this extension is something many businesses still behind on their digital switch will appreciate. However, Fung cautions that urgent measures need to be taken in the present and not in the future.