bunq, a neobank in Europe, has launched Finn, a GenAI platform available to all its users. Effectively replacing the search function on the app, Finn will enable bunq users to live the life they want, with help of bunq: plan their finances, better budget, navigate the app, easily find transactions and much more.
Finn is bunq’s own technology, using the most powerful LLMs. “Finn will wow you,” said Ali Niknam, Founder and CEO of bunq. “Years of AI innovation, coupled with laser focus on our users, allowed us to completely transform banking as you know it. Seeing Generative AI make life so much easier for our users is incredibly exciting.”
Finn will be familiar to anyone who’s ever used OpenAI’s ChatGPT. It has a chat-style text box where users can ask questions or seek advice about their bank account, spending habits, saving and anything else related to money. Finn gives answers to advanced questions such as: “What is the average amount I spend on groceries per month?” or “How much did I spend on Amazon this year?” It can even combine data to answer questions that go beyond transactions, such as: “What was the Indian place I went to with a friend in London?” or “How much did I spend at the cafe near Central Park last Saturday?”
bunq also announced it now has 11 million users across the EU and grew its user deposits by 55% since July 2023, now at €7 billion.